Get Hassle Free Handling of Your Car With Appropriate Automotive Shop Equipment

As a car owner you regularly need to take your car for servicing to a professional auto repairing shop at least once in six months. But while choosing an automotive shop, it sometimes becomes a bit of a confusion to choose the best repair shop for your car maintenance and checkup. Therefore it is best to keep some points in mind while selecting a car maintenance shop where you can entrust your vehicle to a capable auto mechanic that would give you hassle free years with handling your car. There are some factors that you should always consider while choosing an auto shop to get the best technologically advanced services.Firstly, it is important to find out the type of automotive shop equipment they have for repairing cars. A reliable and truly professional automotive repair shop will have all the modern auto body tools to help rectify the problems of your car. After becoming completely sure about the equipments that they will be using, you should leave your car in the shop for repairing. Your automotive repair shop of choice should be composed of well skilled and certified mechanics as well, since they are the ones who would be handling your vehicle for some days. By checking these points, you will at least have peace of mind that your vehicle has not been entrusted in the wrong hands. It can also help if you would have friends and family members who can recommend good repair shops or cross check the ones that you have chosen.As mentioned earlier, it is very important to take your vehicle to a professional auto repair shop, but apart from that it is equally necessary to keep some basic auto body tools at home or in your car. Repair shops usually have the heavier and expensive automotive shop equipment like lifts etc. But maintaining basic car engine repair tools can be of great advantage since they come handy in situations where you do not have access to a mechanic to get your car fixed. At times it does happen that the problem with your car can be very minor, but you may have to shell out an exorbitant amount since you do not have ready tools or simply not aware of how to use them. Therefore having such auto body tools will not only save precious time but also a lot of money.

Increase Dealership Sales – the Importance of Automotive Sales Training

How many times have you driven by a car dealership to find salespeople huddled or lined up by the showroom door like vultures waiting to pounce on the next customer?In today’s market, spending has significantly decreased, and dealerships must be more proactive in creating a maximized sales environment and managing sales activity if they want to sell more cars and generate profit.On top of this current problem affecting auto sales, in-store traffic is at an all time low, as many that need to purchase a vehicle do the majority of their research and kicking of the tires online to determine what they want and can afford, and then call the dealership, rather than browse the showroom like the good old days.The advent of the internet has changed how people shop for cars. Isn’t it time your sales training changed to adapt to get current with the times?Sales training in the auto industry typically used to just be for the sales team. The managers would send their crew to a seminar where they would learn about the latest and greatest tactics and techniques in showroom behavior. The salespeople would return to their dealerships all pumped up and ready to implement what they just learned. Then two weeks later, it is back to business as usual.

Why This Does Not WorkBottom Line: You need effective automotive sales management to have effective salespeople. Managers need automotive training as well as the auto sales staff.Most sales managers became sales managers because they had high success as a salesperson. That does not necessarily make them good at managing a staff, in the same way that the best player may not make the best coach.
Think of the auto sales manager as sales coach. A coach oversees performance and creates strategies based on a player’s ability to execute. The sales manager should oversee his or her staff in the same manner and get trained on how to manage effectively to increase automotive sales.Automotive management training ensures that the managers can comprehensively supervise the showroom and track the individual progress of his or her staff. They will train with the sales staff and should then learn how to set up an in-house continual training regimen.Salespeople may indeed learn valuable skills from seminars, but the main difference between training and learning is that training is the repeated application of learned skills. There is not a lot of opportunity for salespeople to repeatedly apply what they learn in the period of a single day, or even a week. Training is something you do, not something you did.Automotive BDC and Telephone TrainingCar dealers need to know how to handle inbound sales calls and talk potential customers into the showroom instead of out. While many salespeople do not want to talk about price, customers will inevitably bring it up, so it is crucial to be prepared and know how to handle the issue of price when it comes up.Furthermore, auto dealerships, and especially the sales staff, need to be informed about current programs. For example, the last hot topic of the auto industry was Cash for Clunkers. Salespeople should know, first off, whether their dealership is participating in a certain program. Then, they should know the exact requirements of the program, and what kind of rebates or incentives their dealership is offering. Once they are sufficiently educated, they need to practice explaining the ins and outs of the program, so that by the time they have a customer on the line or in the showroom, it feels like second nature to them.This is where telephone sales training comes into play. Although many auto salespeople feel at home in the showroom, they are ill at ease when it comes to handling the phones. There is great debate about the pros and cons of the automotive BDC or business development center. For many dealerships, the BDC staff is made up of telemarketers. On one hand, they have experience with handling inbound and outbound calls. On the other hand, they may know very little about the automotive industry. What if you could combine your auto sales staff with your BDC? With telephone sales training, you can.With effective telephone training, the auto sales staff will not only be able to handle inbound calls, but also follow up with unsold prospects, and call back sold customers to generate repeaters and referrals. Although there are many good training programs out there, one of the best, in my opinion, is FirePhone, which is part of Proactive Training Solution’s ADAPT VT virtual training program.One of the main elements of FirePhone is the virtual role-play, which allows salespeople to get ample practice with virtual callers before moving on to real callers. FirePhone also provides scripts for almost any situation, so that the sales staff always knows what to say. Whether your dealership uses FirePhone or another program, having a sales staff that is skilled on the phone will allow you to cut costs and save money that would otherwise be spent on an outside BDC.In SummaryAn ongoing automotive sales training program that incorporates both the showroom and the phone lines is what will keep your dealership efficient and productive during these tough economic times. Through much practice and sound management coaching, the auto sales staff will become more at ease with various situations, have more confidence with the potential customer, and close more sales transactions.

Dive Into the Exciting World of Automotive Sales and Leasing

Are you interested in cars? Have you ever thought about getting into automobile sales? If your answer is yes to these questions, then a career in automotive sales and leasing may be good for you. In addition to being deeply involved in the exciting and ever-changing world of cars, automotive sales and leasing consultants are well poised to enjoy exciting and financially secure careers: service Canada projects that up to 45% of all retirements will come from this sector in the next 5 years. That means jobs, and for top performing employees, potential salaries in the $100,000 range.However, it’s important to know that there’s more to selling and leasing cars than simply being an expert in automobiles. In the past, consultants needed little if any formal training to break into the field. In today’s market however, an automotive sales training course is increasingly critical, and gives graduates a step up on untrained candidates. Indeed, automotive sales and leasing consultants who begin careers in sales at car dealers often find that although they know a lot about the different vehicles on the road, they lack the customer relationship skills required to really be successful in the field. Fortunately, automotive training centers offer courses designed to help students become well-rounded sales consultants able to meet the challenges of the field, and be successful. Topics covered in these courses typically include:· The sales consultant’s role
· The selling process
· “Meet and greet” techniques
· Legal aspects of sales and leases
· Performance standards in retail selling
· Effective presentation skills
· Customer satisfaction strategiesA typical day in the life of an automotive sales and leasing consultant is busy and exciting. Newly employed consultants can be expected to be responsible for a variety of tasks, including answering and following-up with existing and potential clients via phone and, increasingly, email. Consultants will also be required to keep abreast of automotive development for the brands they are responsible for – as well as the competition’s. They also have to be well versed in the technical aspects of creating leases with a dealership’s finance department. In addition to this, there is walk in traffic as well as day-to-day administrative tasks. Sound like a lot of responsibility? It is, but it’s also very rewarding, and fortunately, automotive sales training courses prepare students for every aspect of the position’s role.Automotive sales and leasing is a dynamic and ever-changing field, and sales consultants have the luxury of being directly involved with the excitement that is the car industry. If you’re interested in cars and sales, it just might be the career for you.